Apprentice MEM30219 Certificate III in Engineering - Mechanical Trade Ipswich

Position Overview:

Proudly Australian, with over 44 years in the business Pirtek specialises in mobile “on-site” service and replacement of hydraulic and industrial hose and fittings. Pirtek is one of the few industrial franchises in the world.

By being a global network of local businesses, the Pirtek structure means that everyone is driven to succeed individually, yet are supported by the network who are a phone call away for any query, troubleshooting or resource where needed.

The people in our network provide an incredible database of knowledge. When it comes to doing what we do best, there’s no greater collective experience, or know-how, than at Pirtek. Pirtek is a unique place where everyone feels like family, and are treated as equals. If Pirtek people want to trial a new idea, they’re given the opportunity.

As an Engineering – Mechanical Trade Apprentice, you will embark on a comprehensive learning journey to acquire the skills and knowledge necessary to excel in the field of mechanical engineering. Under the guidance of experienced mentors and industry experts, you will work towards obtaining the MEM30219 Certificate III in Engineering - Mechanical Trade through a combination of on-the-job training and online course components. In addition to gaining a nationally recognised qualification, you will also receive full product and service training to support you in building the best possible foundations for your career at Pirtek.

Key Responsibilities:

Apprenticeship -

• Completing all online course components
• Undertaking and completing on-the-job training
• Attending in-person meetings and training as required

Technical (under supervision) -

• Assembling material transfer hoses and tubes
• Assembling component parts
• Operating hand and small power tools in a safe manner
• Providing assistance to Mobile Service and Sales Technicians
• Providing assistance to other Centre team members as required
• Completing all paperwork, timesheets, job cards or related documents accurately and in a timely manner

Customer Service - 

• Assisting customers with queries in-person or over the phone

Other -

• Attending regular and ad hoc meetings as required
• Attending and participate in all company training
• Displaying an ongoing commitment to the 8 Pirtek Promises in all interactions with colleagues, customers, and other internal and external stakeholders (Environment & Safety, Respect, Honest & Integrity, Accessibility & Response, Customer Service, Products, Knowledge, and Image & Representation)
• Provide routine reporting as scheduled and ad hoc as required
• Any other tasks as directed by Management

Quality (ISO 9001) -

• Ensuring compliance with quality policies, procedures, practices and management directions
• Participating in training, as directed by your supervisor and/or manager to ensure competence in completing job responsibilities
• Notifying your supervisor or manager if you are required to perform a task which you do not believe you are competent in performing

Work Health & Safety (ISO 45001) -

• Contributing to discussions or requests for feedback / consultation in relation to WHS policies and practices
• Taking reasonable care for the health and safety of yourself and your colleagues at and in relation to your work place
• Ensuring compliance with WHS policies, procedures, practices, general responsibilities and management directions
• Ensuring you do not intentionally or recklessly interfere with or misuse anything which has been provided in the interest of health and safety
• Reporting any injury, incident, hazard or near-miss to your supervisor and/or manager immediately
• Ensuring correct PPE is worn at all times
• Notifying your supervisor and/or manager if you require training to safely perform a task or operate machinery / equipment required by your role responsibilities
• Participating in the investigation of workplace safety incidents where you may be involved, have witnessed the incident or otherwise have relevant knowledge

Qualifications, Skills, and Experience:

Essentials -

• A genuine interest in the mechanical engineering discipline
• Sound language, literacy, and numeracy skills
• Ability to use a computer and learn new systems
• Have a strong work ethic and price in the quality of your work
• Strong verbal and written communication skills
• Commitment to providing good quality customer service
• Reliable and punctual
• Neat and tidy presentation
• Ability to display confidence in representing Pirtek
• A willingness to learn and undertake training as required
• Must have the right to work in Australia

Desirables -

• Previous experience or knowledge of the hydraulic hose industry
• Previous experience or knowledge of the products used within this position

Special Requirements:

Not applicable.